Shipping policy
Shipping Policy
Last updated: 11/02/2025
At Pinksabi, every item is made to order just for you! That means we start creating your piece once your order is placed — helping reduce waste and keep our production thoughtful and sustainable.
Order Processing Time
All orders are processed within 2–5 business days (Monday–Friday, excluding holidays).
Once your order is fulfilled and shipped, you’ll receive a shipping confirmation email with your tracking number.
Estimated Shipping Times
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United States: 5–10 business days
Please note that shipping times are estimates and may vary due to factors like postal delays or customs processing. We only currently do not ship outside of the U.S.
Tracking Your Order
Once your order ships, you’ll receive a confirmation email with your tracking link so you can follow your package every step of the way.
Shipping Delays
Sometimes unexpected delays happen (weather, customs, carrier issues). If your package is taking longer than expected, please reach out to us at [your email here], and we’ll look into it right away.
Wrong Address Disclaimer
Please double-check your shipping address before placing your order! We’re not responsible for items shipped to an incorrect address provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery. We’ll gladly assist you in resolving the issue.
Still Have Questions?
You can always reach us at pinksabibusiness@gmail.com or through our Contact Page.
We’re happy to help!